ICING Reviews

I can't even order anything! It won't let me get passed my address! The website no matter how i input my stuff it will not take it! Very disappointed

The Icing store that is located in the mall in Pensacola, FL is the best! The staff is always helpful and very sweet. Often times when I travel I will shop in an Icing store that is an out of town store and not the store in Pensacola. I have experienced good customer service, bad customer service, and no customer service at all at these other stores. I’m proud to say as a Pensacola “local” that the only kind of customer service that I have ever experienced at the Pensacola Icing store is GREAT customer service and this is literally every single time I’m there! The sales associates aren’t too pushy and they don’t hover over you while you shop, they aren’t rude or snobby, and they have me convinced that they truly and genuinely really love their job! A business owner can’t ask for more than this... that’s for sure! 5 stars and an A+ from this teacher and coach who is known to grade hard and coach tough for ALL of you at the Icing store located in Pensacola, Florida (inside of Cordova Mall)! Thank you for always making my shopping experience at Icing enjoyable, stress free, and fun!

Went to buy earrings, the Small hoops I got fell apart as soon as I tried putting them on, had to throw them away. My mom also reported that she saw a mouse there running around... like ummm..

I ordered on 6/11/2020 some head piece for my bridesmaids. I did not get the item until over a month later which their estimates time of delivery said 1 week.